How do you sustain online platforms beyond the life of a programme?
The way in which we work in this sector means that the majority of our projects and initiatives are subject to restricted and time-bound funding and resource-allocation. Although many systems and platforms are created to be as self-managing as possible, often relying on user-generated content and control, there will always be some level of content management and service cost needed to keep a platform running. This brings up the question of sustainability – what are the key challenges with sustaining an online platform? And how can we go about mitigating these?