I gained confidence when making decisions and also being accountable for them

Project: Talent Development 6th April 2018

“One of the concepts we talked about during the training was to ‘Seek First to Understand, then to be Understood.’ Before the training, I did not know that listening skills would actually bring a lot of positive change, but they are really important. When I used to work with community leaders, for example, I never tried to understand where they were coming from, what points or issues they were trying to bring up. Now, I’m able to sit down with them and discuss issues pertaining to their community. I’m able to give them time to share their ideas, and I’m able to discuss with different ethnic groups, as we have quite a number of community members coming from Somalia. Now, I am able to take into account and support all of their ideas and all of their findings.” says Abdi Jamal Hassan from Kenya in this case study.

As part of the Talent Development project, the Leadership for Humanitarians training programme is aimed at strengthening the capacity of national humanitarian staff in Jordan, Bangladesh and Kenya. The programme is intended for senior level humanitarians who want to become change masters within their organisation: build essential team and self-leadership skills, foster effective relationships with partners, improve stakeholder trust, and set, measure and deliver on meaningful programme and performance goals.


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